Health & Wellness Platform for HIV-Affected Youth
Background
MetroHealth is a leading healthcare organization based in Cleveland, Ohio, dedicated to providing innovative health solutions. With a strong focus on community health and well-being, MetroHealth consistently enhances digital tools to improve patient engagement and accessibility to care.
One such initiative is Positive Peers, a mobile and web-based platform designed to support young individuals aged 13–34 who are living with HIV. This platform offers a safe, private, and supportive online community where users can connect with peers, access valuable health information, track their wellness progress, and receive encouragement from both healthcare professionals and fellow members.
To ensure Positive Peers remains user-friendly, relevant, and effective, MetroHealth continuously invests in its development, enhancement, and maintenance, particularly for individuals participating in clinical trials. Through this commitment, MetroHealth empowers young people with HIV to manage their health with confidence and a sense of community.
Objective
MetroHealth selected App Maisters to develop, enhance, and maintain Positive Peers. The objectives include proactive monitoring, testing, and timely resolution of bugs to maintain high user satisfaction. Additionally, MetroHealth prioritized ongoing maintenance and hosting as essential components of the project to ensure long-term stability and reliability. To enhance engagement, the project incorporates features like badges, celebratory fireworks, and personalized notifications. Accessibility improvements include better colour contrast and the addition of a Spanish-language version to serve a more diverse audience. For clinical trials, real-time dashboards and Google Analytics provide actionable insights. The website will also be improved with routine updates, enhanced mobile responsiveness, and design refinements to align with app features.
Solution
App Maisters’ approach focuses on optimizing Positive Peers, to enhance functionality and user experience through continuous development, enhancement, and maintenance. Hosting and proactive monitoring ensure seamless performance and security, while preventative testing and rapid bug resolution maintain reliability. Engagement was improved with new features, including badges, fireworks animations, and personalized notifications. Accessibility was strengthened with better colour contrast and a Spanish-language version. Clinical trial data collection was enhanced through real-time dashboards and Google Analytics integration. Additionally, the website was upgraded for better responsiveness and visual consistency with the app. This comprehensive approach ensures Positive Peers remains reliable, user-friendly, and aligned with MetroHealth’s objectives.
Main Features Of The App
- Health Articles: A library of over 400 articles providing essential information for users.
- Medication Reminders: Notifications to help users track and manage their medication schedules.
- Wellness Tracker: Tools for logging and tracking mood, exercise, and wellness activities, offering health insights.
- Community Forum: A space for users to share experiences, provide support, and engage with others living with HIV.
- Peer Support Chat: Real-time chat functionality connecting users with doctors, community partners, and app administrators.
- Events: A calendar of upcoming events to encourage participation and connection.
- Badges and Achievements: Gamified rewards to motivate and engage users.
Result
- Increased Engagement: Features like badges, fireworks, and notifications have improved user interaction and retention.
- Enhanced Accessibility: Improved color contrast and the introduction of a Spanish version make the platform more inclusive.
- Support for Clinical Trials: Real-time dashboards and analytics provide robust tools for clinical research.
- Improved User Experience: Regular maintenance and rapid bug fixes ensure reliability and usability.
- Website Improvements: Upgrades deliver better mobile responsiveness and visual alignment with app content.
- Uninterrupted Services: Proactive monitoring ensures zero downtime, maintaining reliability for users.
