Mediflow Inc., founded in 1994, operates in the healthcare and medical products sector and is dedicated to improving patient quality of life and recovery potential. Known for developing the Waterbase pillow, the company expanded into the American retail market in 2006, selling millions of pillows nationwide.
To enhance accessibility, Mediflow developed a mobile application that allows clinics and patients to order Waterbase pillows directly, integrating seamlessly with the Mediflow website. This solution simplifies the ordering process and strengthens the connection between the brand and its users.
Mediflow needed a seamless ordering process for both clinics and patients.
Key problems included:
The client required a mobile solution that simplifies orders, manages transactions, and supports both clinic and patient workflows.
After implementation, Mediflow experienced:
Enhanced customer service and patient satisfaction
The Mediflow Waterbase Pillow App transformed the ordering process into a seamless, automated, and user-friendly system.
By integrating clinic and patient workflows, enabling direct ordering, and connecting to the Mediflow website, the platform empowers the client to: