Hinds Behavioral Health Services– Mental Health & Wellness Platform
Background
Our Client is dedicated to providing comprehensive mental health solutions to patients, clinicians, and administrators. They are committed to facilitating patients with education, support, and mental well-being, adhering to stringent regulations such as HIPAA.
Challenge
The primary challenge was to develop a comprehensive mental health application that caters to a diverse audience, including patients, clinicians, and administrators. The app needed to be robust, secure, and compliant with HIPAA and other relevant regulations.
Objective
The objective of the app was to provide a platform where patients could register, monitor their mental health symptoms, access educational content, and get support. Clinicians were able to manage patient records, track progress, and communicate effectively. The admin was able to manage users, and content, and get insights from the analytics dashboard.
Solution
A three-tiered app solution was proposed:
- Patients App: Allows patients to register, monitor symptoms, access a coping skills toolbox, get crisis support, self-screen for disorders, and access educational content.
- Clinicians App: Provides clinicians with a dashboard, an overview of patient lists, progress notes, notification management, and content uploading capabilities.
- Admin Console (Web-Based): Enables user management, content management, location management, and access to an analytics dashboard.
Main Features Of The App
Patients App:
- Self-monitoring and symptom tracking
- Coping skills toolbox with meditation music, relaxation exercises, and mindfulness practices.
- Crisis support with quick links to local emergency services
- Self-screening for disorders with immediate feedback
- Educational library on services and disorders
- Location and directions for program locations
Clinicians App:
- Dashboard with patient lists and progress notes
- Notifications and reminders management
- Ability to upload and remove content
Admin Console:
- User management with access control
- Content management (uploading/removing videos, articles, etc.)
- Program location management with map and direction updates
- Analytics dashboard with detailed reports and insights
Tools and Technologies
Front End: React Native
Backend:
- Programming Language: .NET
- Frameworks: MVC
- Data Base: My SQl
- Notification: Google Firebase
- Hosting: MS Azure Cloud
- Web Server: IIS
- Web Application Server: .Net Framework
- API: Swagger
- Admin: HTML/CSS (Bootstrap)
- Analytics: Google Analytics
Results
- Project Completion: The development of a comprehensive digital platform dedicated to mental health.
- Operational Efficiency: Centralized various functionalities within one platform, streamlining processes and reducing redundancies, thereby optimizing the service delivery model.
- Quality of Care: The integration of services and tools on the platform significantly improved the quality of mental health services, making them more accessible and impactful for the community.
- Community Impact: The initiative underscored the organization’s commitment to enhancing mental health support, accessibility, and overall well-being in the community.
